Delete Your Account

We're sorry to see you go. This page explains how to request deletion of your FormUp account and what happens to your data.

How to Delete Your Account

  1. Open the FormUp app on your device
  2. Go to Settings (tap the gear icon)
  3. Scroll down and tap Delete Account
  4. Confirm your decision when prompted

Alternatively, you can request account deletion by emailing us directly.

What Data Gets Deleted

When your account is deleted, the following data is permanently removed within 30 days:

Important: Account deletion is permanent and cannot be undone. If you are a company admin, deleting your account will remove access for all crew members associated with your company. Please ensure you have exported any data you need before requesting deletion.

Retention Period

Your data will be queued for deletion immediately upon request and permanently removed from our servers within 30 days. Some data may be retained longer if required by law (e.g., financial transaction records for tax compliance).

Contact Us

To request account deletion via email, or if you have questions about your data, contact us at:

support@useformup.com

Please include the email address associated with your FormUp account in your request.